NetXMS Support Forum

hdlink - это по сути драйвер интерфейса тикет системы. Сейчас есть для Jira. Я посмотрю API ManageEngines - возможно мы сможем добавить драйвер для них тоже.

Hi,

server currently ignores "dormant" state. I'll add support for that (https://dev.raden.solutions/issues/1401).

Best regards,
Victor

Hi,

there are two options. First, you can schedule script run in scheduled tasks. You'll have to enumerate all nodes in that script and check interfaces. Other option is to create a hook script for configuration poll - then it will be called for each node after configuration poll, so you'll have to write code only for checking interfaces.

Best regards,
Victor

Hi,

if syslog message contains correct device name and you have that device under same name in NetXMS, try to set server configuration parameter SyslogNodeMatchingPolicy to 1 (which means "host name then IP") and restart server.

Best regards,
Victor

Hi,

it cannot be solved without change in code. Please register issue in bug tracker to make Y axis always started at 0 configurable option for line charts.

Best regards,
Victor

Hi,

alternatively, it could be path from the root instead of just name (or as second column) - it's easier to implement and should be as useful. What do you think?

Best regards,
Victor

Hi,

seems to be good idea. I've registered in our bug tracker: https://dev.raden.solutions/issues/1400

Best regards,
Victor

Switch OID - value of .1.3.6.1.2.1.1.2.0. For example, on my H3C switch:

victor@hp8570w ~ $ /opt/netxms/bin/nxsnmpget 10.5.4.1 .1.3.6.1.2.1.1.2.0
.1.3.6.1.2.1.1.2.0 [OBJECT IDENTIFIER]: .1.3.6.1.4.1.43.1.16.4.3.83

Port layout - just specify how many rows and how numbering goes. Same H3C example:
2 rows, numbering down-up then left-right:
2 4 6 8 ...
1 3 5 7 ...

Best regards,
Victor

When reporting devices, please specify it's SNMP OID and actual port layout - that will save us lot of time looking for that information.

Ну можно сделать hdlink для ServiceDesk и открывать тикет через него, тогда и helpdesk reference выставится. Что у вас за продукт? И есть ли у него API для открытия тикетов?

Поставьте уровень дебага 6, создайте событие которое вызывает отправку письма, и посмотрите в логи строки содержащие слово SMTP.

Сборка сервера UNICODE или нет (netxmsd -v покажет)?

Yes, it's correct (assuming max value is set correctly).

Best regards,
Victor

Сообщение имеется ввиду email или SMS? Если SMS, то какой драйвер?

Hi,

if script has name Hook::ConfigurationPoll then it will be called automatically for each node at each configuration poll run.

Best regards,
Victor