NetXMS Support Forum

Hello, I am new to NetXMS. Testing it out as my companies network monitoring tool. We are a Cisco shop, with mostly 2960X switches, some 4400 routers, and 5508 ASA's. I got the NetXMS installed, and added a test WS-C2960XR-48FPS-I. Upon adding the node initially all that worked was the icmp. I found another post that described changing the custom settings to manually pick the Catalyst-generic driver. Once I done that I started receiving some better information. I still don't think it is working correctly though. If I right click the node and go to VLAN, or Mac database I see information I would expect, but I do not see anything in the object details/ports   , /interfaces , /performance etc. All of the tabs except Overview are empty. Any ideas? I apologize if I am missing something simple, I have been browsing the forums all day trying to answer my quesitons.

Have you configured switch snmp, does netxms discover node as snmp compatible?

SNMP is setup on the switch and appears to be working:

[10.02.2020 11:43:51]    Starting status poll on interface Gi2/0/51
[10.02.2020 11:43:51]       Current interface status is NORMAL
[10.02.2020 11:43:51]       Retrieving interface status from SNMP agent
[10.02.2020 11:43:51]       Interface status retrieved from SNMP agent
[10.02.2020 11:43:51]       Interface is NORMAL for 3576 polls (1 poll required for status change)
[10.02.2020 11:43:51]       Interface status after poll is NORMAL
[10.02.2020 11:43:51]    Finished status poll on interface Gi2/0/51
[10.02.2020 11:43:51]    Starting status poll on interface Gi2/0/52
[10.02.2020 11:43:51]       Current interface status is NORMAL
[10.02.2020 11:43:51]       Retrieving interface status from SNMP agent
[10.02.2020 11:43:51]       Interface status retrieved from SNMP agent
[10.02.2020 11:43:51]       Interface is NORMAL for 3576 polls (1 poll required for status change)
[10.02.2020 11:43:51]       Interface status after poll is NORMAL
[10.02.2020 11:43:51]    Finished status poll on interface Gi2/0/52
[10.02.2020 11:43:51]    Starting status poll on interface Nu0
[10.02.2020 11:43:51]       Current interface status is NORMAL
[10.02.2020 11:43:51]       Retrieving interface status from SNMP agent
[10.02.2020 11:43:51]       Interface status retrieved from SNMP agent
[10.02.2020 11:43:51]       Interface is NORMAL for 3576 polls (1 poll required for status change)
[10.02.2020 11:43:51]       Interface status after poll is NORMAL
[10.02.2020 11:43:51]    Finished status poll on interface Nu0
[10.02.2020 11:43:51]    Starting status poll on interface Fa0
[10.02.2020 11:43:51]       Current interface status is DISABLED
[10.02.2020 11:43:51]       Retrieving interface status from SNMP agent
[10.02.2020 11:43:51]       Interface status retrieved from SNMP agent
[10.02.2020 11:43:51]       Interface is DISABLED for 1369 polls (1 poll required for status change)
[10.02.2020 11:43:51]       Interface status after poll is DISABLED
[10.02.2020 11:43:51]    Finished status poll on interface Fa0
[10.02.2020 11:43:51] Node is connected
[10.02.2020 11:43:51] Finished status poll for node PURE-NYC-2960-SW-Dat
[10.02.2020 11:43:51] Node status after poll is CRITICAL
[10.02.2020 11:43:51] **** Poll completed successfully ****