NetXMS Support Forum

Hello,

I am trying to add this procurve to the nodes.
SNMP seems not to work. I can not get port or layer 2 infos.
I habe checked snmp security settings. Seems correct.
I have used snmp test tool (from www.paessler.com)
I can get information with this tool from same server where netxms is installed.

How can i troubleshoot?

Regards

Hi!

Please send output of configuration poll.

Best regards,
Victor

Hello,
[23.07.2013 00:01:28] **** Poll request sent to server ****
[23.07.2013 00:01:28] Poll request accepted
[23.07.2013 00:03:07] Starting configuration poll for node 172.31.24.1
[23.07.2013 00:03:07] Checking node's capabilities...
[23.07.2013 00:03:07]    Checking SNMP...
[23.07.2013 00:04:51] Capability check finished
[23.07.2013 00:04:51] Checking interface configuration...
[23.07.2013 00:04:51] Unable to get interface list from node
[23.07.2013 00:04:51] Interface configuration check finished
[23.07.2013 00:04:51] Checking node name
[23.07.2013 00:04:51] Node name is an IP address and need to be resolved
[23.07.2013 00:05:00] Node name cannot be resolved
[23.07.2013 00:05:00] Finished configuration poll for node 172.31.24.1
[23.07.2013 00:05:00] Node configuration was not changed after poll
[23.07.2013 00:05:00] **** Poll completed successfully ****

Seems there is no snmp communication, but i can connect from same server with different tool, snmp v1 and the community name i have also configured in the node...

Regards

Hello,

tested another switch, same modell and same firmware. SNMP communication is available.
Strange...

regards