Good Evening,

I am trying to add some new nodes, and getting Cannot create node object XXXX: License Violation. The server is running 6.2.3 on Windows, and I do have a license with unlimited nodes. I'm not sure where to go from here.

Thank you,

Chris

Hi,

That error means the server is not counting your license as valid — it falls back to the built-in limit of 250 managed nodes and blocks creation above it. "Unlimited" in the key is not enough by itself: a key is ignored if it is expired, capped to a version below 6.2, or bound to a different machine, and none of that is logged.

Run nxlicmgr list from the server's bin directory. Check that the key is actually listed, and that Quantity, Hardware Id, System Id, Version and Expiration are all green. Red in any column is your answer — Version red means the key predates 6.2, Hardware Id or System Id red means it was issued for a different machine.

If the key is missing from the list, or anything is red, write to [email protected] with that output — those cases need the key re-issued.

Hi Alex,

I've sent support an email. I believe I'll need a new license key as my Hardware ID is red.