NetXMS Support Forum

We have had Native agent running on few devices that we later decided to only run ICMP ping polls for status.

In Polling options "Disable usage of NetXMS agent for polls" is checked, but we still get "Native agent not responding" even after a reboot of netxms server, upgrade and months after the change.

Do i missunderstand this option or is this a bug?

Hi,

try to run manual configuration poll on these nodes. It should clear agent presence flag.

Best regards,
Victor

Thank you!
Must have forgot to force it :p

2014-10-12 22:21:47   netxms-autopass   Normal   SYS_TEMPLATE_AUTOREMOVE   Template Generic_agent automatically removed from node NODENAME